AI Platform Product Manager (Enterprise SaaS)

Zuora, Inc.; Foster City (CA); Hybrid; USD 165,000 - 247,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible time off

Parental leave

Learning stipend

Volunteer program

Mental wellbeing resources

Job summary

Zuora, Inc. is seeking a Product Manager, AI Platform in Foster City to define the foundational AI platform—from agent orchestration to user interfaces—that powers intelligent experiences across Zuora’s product suite.

You will partner with engineering, design and product, own the roadmap, manage memory/context, and ensure security and auditability while driving rapid, enterprise-grade AI iterations across Billing, Revenue, Payments, CPQ, and Platform.

Qualifications

• 5-8+ years in product management for enterprise SaaS or platform companies
• 2+ years focused on AI/ML platforms, developer platforms, or foundational infra products
• Strong foundation in platform architecture, API design, event-driven systems
• Experience shipping AI features to enterprise customers with governance, permissions, and human-in-the-loop

Responsibilities

• Define and lead AI Platform strategy, including agent-to-application interaction and session management
• Enable AI capabilities across Zuora Suite with platform components and patterns
• Drive critical platform architecture decisions across cloud infrastructure and tooling
• Build intelligent user experiences with contextual awareness and multi-entry-point interfaces
• Establish enterprise controls for governance, permissions, auditability, and human-in-the-loop

Skills

Executive presence

Data-driven development

Cross-functional collaboration

Enterprise SaaS experience

AI/ML platform experience

Platform architecture

API design

Security & auditability

Executive stakeholder influence

Education

Bachelor’s degree in Computer Science/Engineering

Tools

LangChain

LangGraph

AWS Bedrock/AgentCore

Job description

Zuora, Inc. is seeking a Product Manager, AI Platform in Foster City to define the foundational AI platform—from agent orchestration to user interfaces—that powers intelligent experiences across Zuora’s product suite.

You will partner with engineering, design and product, own the roadmap, manage memory/context, and ensure security and auditability while driving rapid, enterprise-grade AI iterations across Billing, Revenue, Payments, CPQ, and Platform.