Enterprise AI Growth Account Manager

PolyAI; Boston (MA); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Equity participation

WFH allowance

401k plan

Health insurance

Annual learning stipend

Flexible PTO

Job summary

PolyAI, a US-based AI-driven dialog platform, seeks an Account Manager to grow strategic Enterprise relationships. You will own renewals, expansions, and multi-threaded deals, reporting to the VP of Account Management, with a focus on executive-level engagements and ROI-based selling.

You will collaborate with solution consultants to tailor demos, create ROI models, and drive renewal-driven revenue while expanding cross-sell opportunities across verticals.

Qualifications

• Minimum of 4 years in Account Management roles owning renewals & expansions.
• Proven history in value-selling and managing relationships with champions and decision-makers.
• Sales experience with a SaaS/AI-focused product and cross-functional collaboration.
• Ability to map ROI and build business cases for executive stakeholders.

Responsibilities

• Manage a book of up to 8 Enterprise accounts with focus on renewals and expansions.
• Lead executive-level SteerCo meetings with CIO/CTO and business leaders.
• Develop ROI models and MEDDPIC-based forecasting for quarterly deals.
• Collaborate with solution consulting to tailor demos for use cases and value realization.
• Drive customer lifetime value and retention through renewal strategies and expansions.

Skills

Value selling

Executive relationships

SaaS sales

Forecasting

Job description

PolyAI, a US-based AI-driven dialog platform, seeks an Account Manager to grow strategic Enterprise relationships. You will own renewals, expansions, and multi-threaded deals, reporting to the VP of Account Management, with a focus on executive-level engagements and ROI-based selling.

You will collaborate with solution consultants to tailor demos, create ROI models, and drive renewal-driven revenue while expanding cross-sell opportunities across verticals.