AI Technical Account Manager – Strategic Client Advisor

Monograph; South San Francisco (CA); On-site; USD 148,300 - 222,500; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Monograph is hiring a Technical Account Manager located in South San Francisco. This pivotal role focuses on strategically supporting AI users, building relationships, and providing tailored consultations. Candidates should have 10+ years of experience in enterprise-level client interactions, technical knowledge in the AI industry, and capable of leading complex integration discussions.

The average annual salary for this position ranges from $148,300 to $222,500, with additional benefits like equity and health care offerings.

Qualifications

• 10+ years of experience in enterprise-level client-facing work.
• Strong product sense with problem-solving skills.
• Ability to lead complex integration conversations.

Responsibilities

• Provide a gold standard experience to assigned accounts.
• Work with Operations to enable a gold standard experience.
• Foster long-term user relationships and loyalty.

Skills

Client relationship management

Technical troubleshooting

SQL proficiency

Strong communication skills

Integration conversations

Tools

Postman

Python

xCode

Job description

Monograph is hiring a Technical Account Manager located in South San Francisco. This pivotal role focuses on strategically supporting AI users, building relationships, and providing tailored consultations. Candidates should have 10+ years of experience in enterprise-level client interactions, technical knowledge in the AI industry, and capable of leading complex integration discussions.

The average annual salary for this position ranges from $148,300 to $222,500, with additional benefits like equity and health care offerings.