AI Operations Lead — Remote Agent Builder

Invoca; Austin (TX); Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Day‑One Health Benefits

Flexible Time Off

Paid Holidays

Paid Family Leave

401(k) with company match

Professional Development reimbursement

Job summary

Invoca is seeking an AI Operations Lead to design and build agentic workflows across the organization. You will own the AI Operations roadmap, ship agents in Claude and Gumloop, and ensure adoption and measurable impact.

This remote-first role offers hands-on ownership, collaboration with executive teams, and responsibility for the AI platform stack, security, and governance. Candidates should have 3–8 years in operations and deep hands-on experience with AI tooling.

Qualifications

• 3-8 years in operations, process design, automation, or a similar hands-on role.
• Tools, automations, or agents you've built that other people still use.
• Hands-on experience with LLM platforms and agentic workflow tools (Claude, Gumloop, Make, Zapier, n8n).
• Enough technical depth to work with APIs, integrations, and data flows.
• Judgment about what's worth automating.
• A mix of coaching and building skillset.

Responsibilities

• Set and own the AI Operations roadmap, prioritized by business impact.
• Scope, build, and ship agents in Claude and Gumloop, from first conversation to daily use.
• Stay with each agent past launch: rollout, adoption, iteration, and maintenance.
• Report impact to executives and functional leaders (adoption, hours saved, etc).
• Own Invoca's agent standard and ensure practical, usable guidelines.
• Coach and support other builders across the business.
• Maintain templates, patterns, and documentation to avoid re-solving problems.
• Run the internal builder community, including office hours and steering group.
• Represent AI Operations to cross-functional leaders with clear roadmaps and tradeoffs.
• Own the AI platform stack and vendor relationships; manage access and support.
• Maintain the agent registry with owners, purposes, and review cadence.
• Run security and data reviews for new agents with IT, Security, and Business Systems.
• Advise on customer-data agents built in Databricks.

Skills

LLM platforms

Agentic workflows

Claude & Gumloop

Make / Zapier / n8n

APIs & data flows

Coaching & building

Tools

Claude

Gumloop

Make

Zapier

n8n

Databricks

Job description

Invoca is seeking an AI Operations Lead to design and build agentic workflows across the organization. You will own the AI Operations roadmap, ship agents in Claude and Gumloop, and ensure adoption and measurable impact.

This remote-first role offers hands-on ownership, collaboration with executive teams, and responsibility for the AI platform stack, security, and governance. Candidates should have 3–8 years in operations and deep hands-on experience with AI tooling.