AI Operations Engineer: Build Agentic Automations

WinsAbove; San Francisco, Northern (CA, KY); Hybrid; USD 215,000 - 300,000; Full time

Job summary

Anthropic is seeking an AI Operations Engineer to design, build, and run agentic workflows that sit atop partner systems. You will ship working automations weekly, own them in production, and expand capabilities without adding headcount.

You will integrate Claude-powered agents with CRM, partner portal, and certification platforms, ensuring reliability and scalable operations. The role emphasizes hands-on implementation, avoiding purely analytical tasks.

Qualifications

• Hands-on experience building with LLMs and agentic tooling: prompt and workflow design, tool/function calling, MCP or comparable integration frameworks, and evaluating agent output quality

Responsibilities

• Design and build agentic workflows (using Claude, MCP connectors, and API integrations) that automate core partner experience operations: application triage, onboarding, deal registration, certification tracking, partner communications, and reporting
• Partner closely with our systems lead to integrate these workflows with the partner portal, CRM, enablement stack, finance systems, and database systems — consuming and writing back to the systems of record rather than creating shadow processes
• Turn recurring manual work into reliable, monitored automations: define the workflow, build it, test it against real cases, add guardrails and human-in-the-loop checkpoints where decisions carry risk, and document how it runs
• Own the operational health of what you ship: error handling, edge cases, escalation paths, and iteration when partner processes change
• Prototype fast with the team: sit with partner managers, find the highest-friction workflows, and get a working v1 in front of them in days, not quarters
• Establish reusable patterns (skills, prompts, connectors, playbooks) so each new workflow is faster to build than the last, and teach the broader team to self-serve on the simple ones

Skills

LLM tooling

Agentic workflows

API integrations

Python

JavaScript

Education

Bachelor's degree

Tools

Claude API

MCP connectors

Agent frameworks

Job description

Anthropic is seeking an AI Operations Engineer to design, build, and run agentic workflows that sit atop partner systems. You will ship working automations weekly, own them in production, and expand capabilities without adding headcount.

You will integrate Claude-powered agents with CRM, partner portal, and certification platforms, ensuring reliability and scalable operations. The role emphasizes hands-on implementation, avoiding purely analytical tasks.