AI Logistics Adoption Consultant (Hybrid, Flexible)

Jobgether; Oregon; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid working

Inclusive environment

Collaborative culture

Opportunities to work with AI-powered技

Job summary

Jobgether is seeking a Customer Adoption Consultant to onboard and drive value for enterprise customers using our AI-powered logistics platform. You will coordinate implementation, deliver training, and monitor adoption within a structured framework.

You will work with cross-functional teams to translate objectives into use cases, track health and outcomes, and identify opportunities for deeper engagement, retention, and expansion while maintaining accurate records.

Qualifications

• 2+ years in B2B SaaS customer success, onboarding, or related roles.
• Strong organization and follow-through across multiple stakeholders.
• Excellent written and verbal communication; comfortable leading sessions.
• Data-driven with ability to monitor adoption progress and report updates.
• Excel skills and ability to learn SaaS tools and workflows.
• Collaborate across teams while maintaining accuracy in a fast-paced environment.

Responsibilities

• Coordinate onboarding activities from handover to first value per playbooks.
• Prepare and maintain project plans, trackers, meeting notes, and risk logs.
• Facilitate customer meetings and follow-ups with clear ownership.
• Coordinate data, provider info, and workflow requirements with cross‑functional teams.
• Translate objectives into use cases and adoption milestones.
• Deliver or coordinate training and enablement sessions.
• Monitor usage, adoption progress, and identify barriers.
• Capture feedback and actionable insights for product and operations.

Skills

B2B SaaS

Project coordination

Data analysis

Stakeholder management

Communication

Excel skills

Learning agility

Education

Relevant degree or certification in Business/PM/SC/Data

Tools

SQL

Business Intelligence tools

Job description

Jobgether is seeking a Customer Adoption Consultant to onboard and drive value for enterprise customers using our AI-powered logistics platform. You will coordinate implementation, deliver training, and monitor adoption within a structured framework.

You will work with cross-functional teams to translate objectives into use cases, track health and outcomes, and identify opportunities for deeper engagement, retention, and expansion while maintaining accurate records.