AI Learning Programs Operations Lead

Intuit Inc.

Mountain View (CA)

On-site

USD 158,000 - 214,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Intuit Inc. in Mountain View, CA, is seeking a Program Manager to join the Tech Learning team. The role owns vendor relationships, dashboards, budgets, and planning cadences, ensuring programs launch smoothly and scale without friction.

You’ll partner with Onboarding and AI learning programs to deliver impactful experiences for engineers, PMs, and designers. You’ll build data-driven insights from training metrics, lead readiness for new launches, and maintain Jira planning infrastructure to keep

Qualifications

5+ years of experience in program management, vendor/procurement management, or a related field.
Proficiency in using AI tools (Claude, ChatGPT, Gemini, Cursor) in day-to-day workflows for analysis, reporting, and drafting.
Strong organizational skills with a track record of building and running operating rhythms (planning cycles, reporting cadences, leadership reviews).
Experience managing vendor relationships and budgets, including contract renewals, spend tracking, and ROI analysis.
Excellent written and verbal communication skills; able to translate operational data into clear recommendations for leadership.
Proficiency with Google Suite and program tracking tools (e.g., Jira, or similar).
Ability to manage multiple concurrent workstreams and stakeholders in a fast-moving, matrixed environment.

Responsibilities

Own the O'Reilly vendor relationship and support our Udemy partnership to ensure platform utilization.
Support management of the broader learning vendor and contractor ecosystem including end-to-end ownership of contract renewals, usage/utilization tracking, escalations, and performance reviews.
Track and report on vendor spend and accruals; partner with Finance on budget planning, forecasting, and in-year adjustments.
Continuously evaluate vendor ROI and utilization to inform renew/reduce/expand decisions.
Design and run Tech Learning's operating cadence: leadership reviews, planning cycles, biweekly updates, and reporting rituals
Own and maintain the team's Jira/planning infrastructure (initiatives, epics, workstreams) so leadership always has an accurate view of program status
Build and maintain dashboards and reporting that translate raw training data (completions, NPS, adoption) into clear, decision-ready insights for leadership
Establish durable, scalable planning frameworks — not just maintaining the rhythm, but building infrastructure the team can rely on as it grows
Collaborate closely with Onboarding Program Manager to support Dev@Intuit, and key onboarding programs and activities.
Collaborate with Program Manager of AI learning to support the deployment of learning experiences.
Partner across the team to develop curriculum and learning bites to support various learning initiatives.
Lead readiness workstreams for new program launches and major changes (new vendor onboarding, platform migrations, tool rollouts) to ensure smooth, low-friction execution.
Partner with program managers and coordinators to identify risk, drive mitigation, and ensure 'definition of done' standards are met before go-live.
Act as connective tissue across Tech Learning, Finance, and cross-functional partners — surfacing issues before they become blockers and bringing data-backed recommendations to the table.