AI Learning Programs Lead

The Charles Schwab Corporation; Austin (TX); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Vacation & sabbatical after 5 years

Parental leave

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Schwab is seeking a Program Manager to support AI Fluency within the AI.x organization. You will design scalable learning experiences, translate complex AI topics into role-based curricula, and partner with SMEs, governance teams, and business leaders to deliver measurable business impact.

You will operate at the intersection of learning design, content strategy, and enterprise capability building, ensuring content stays current, relevant, and responsible for enterprise-wide adoption.

Qualifications

• 10+ years of experience in instructional design, learning and development, learning strategy, enterprise capability building, content program management, or related disciplines
• 10+ years of experience developing learning programs, content, or curricula for large organizations
• Experience leading end-to-end content development initiatives from concept through delivery
• Experience translating technical, emerging, or complex topics into role-based learning experiences
• Experience partnering with subject matter experts and business stakeholders to develop educational content
• Experience managing multiple projects, priorities, and deliverables simultaneously
• Experience measuring learning effectiveness and using feedback to enhance educational programs

Responsibilities

• Design and develop scalable learning experiences transforming AI concepts into practical, role-based solutions
• Partner with subject matter experts, governance teams, and business leaders to create engaging content
• Evolve content continuously to respond to changing business needs while ensuring responsible-use expectations

Skills

Instructional design

Learning & development

Content program management

End-to-end content development

Subject matter expert collaboration

Project management

Learning analytics

Education

Bachelor's degree or equivalent

Tools

Learning management systems

Job description

Schwab is seeking a Program Manager to support AI Fluency within the AI.x organization. You will design scalable learning experiences, translate complex AI topics into role-based curricula, and partner with SMEs, governance teams, and business leaders to deliver measurable business impact.

You will operate at the intersection of learning design, content strategy, and enterprise capability building, ensuring content stays current, relevant, and responsible for enterprise-wide adoption.