AI Innovation Lab Director: Strategy & Customer Impact

Kyndryl Inc.; San Francisco (CA); On-site; USD 210,000 - 320,000; Full time

Job summary

Kyndryl Inc. in San Francisco seeks a Director, AI Innovation Lab Vital Lead to shape strategic design for AI-enabled experiences.

You will translate business goals into human-centered strategies and guide teams through discovery and roadmapping. In this senior role, you will lead design strategy engagements, facilitate workshops with executive stakeholders, and mentor multidisciplinary teams to deliver tangible AI roadmaps that connect customer needs with technology choices.

Qualifications

• Experience translating business goals into design strategy.
• Strong ability to facilitate executive workshops and mentor teams.
• Proven track record delivering actionable roadmaps.

Responsibilities

• Translate business goals into human-centered AI strategies.
• Lead design strategy engagements and executive workshops.
• Guide multidisciplinary teams to deliver actionable roadmaps.
• Bridge customer needs with technology choices.

Skills

Human-centered design

AI strategy

Workshop facilitation

Leadership

Job description

Kyndryl Inc. in San Francisco seeks a Director, AI Innovation Lab Vital Lead to shape strategic design for AI-enabled experiences.

You will translate business goals into human-centered strategies and guide teams through discovery and roadmapping. In this senior role, you will lead design strategy engagements, facilitate workshops with executive stakeholders, and mentor multidisciplinary teams to deliver tangible AI roadmaps that connect customer needs with technology choices.