AI Infra Solutions Engineer: Pilot Deployments & Demos

traversal; United States; Remote; USD 150,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Startup equity

Flexible time off

Job summary

Traversal is seeking a Solutions Engineer to define how we engage with prospective customers, guiding them from initial technical discovery through successful deployment. This foundational, customer-facing role sits at the intersection of technical depth and relationship building.

You'll collaborate with product and engineering to translate customer needs into tailored pilot deployments that deliver high value.

Qualifications

• 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
• Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.
• Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
• Experience building POCs, leading demos, or owning technical parts of a sales cycle.
• Comfortable working in a fast-paced startup environment with shifting priorities.
• Project management: able to coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.
• Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production

Responsibilities

• Drive technical discovery and demo conversations with engineering teams evaluating Traversal.
• Translate complex infrastructure problems into tailored, high-impact pilot evaluations.
• Build and maintain demo environments, technical guides, and internal tooling to support our sales process.
• Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.
• Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.
• Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.

Skills

Solutions engineer experience

Backend systems

Cloud infrastructure

Observability platforms

Communication skills

POCs and demos

Project management

Sales cycle experience

Tools

Terraform

Kubernetes

Observability tools

Job description

Traversal is seeking a Solutions Engineer to define how we engage with prospective customers, guiding them from initial technical discovery through successful deployment. This foundational, customer-facing role sits at the intersection of technical depth and relationship building.

You'll collaborate with product and engineering to translate customer needs into tailored pilot deployments that deliver high value.