Enterprise AI Solutions Engineer

Traversal; New York (NY); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Startup equity

Flexible time off

Tech stipend

Job summary

Traversal is seeking a Solutions Engineer to shape how we engage with prospective customers, guiding them from initial technical discovery to successful deployment. You will translate needs into customized pilot deployments, collaborating with product and engineering to scale founder-led sales into repeatable processes and acting as the technical voice with prospects.

You will work closely with our CEO, CTO, GTM and Product teams to drive high-value pilots, create enablement content, and relay

Qualifications

• 3+ years in a Solutions Engineer, Forward Deployed Engineer, or Solutions Architect role, and/or relevant engineering experience with strong customer instincts.
• Strong technical background in backend systems, developer tools, cloud infrastructure, or observability platforms.
• Excellent communication skills, with the ability to explain complex technical concepts to a range of audiences.
• Experience building POCs, leading demos, or owning technical parts of a sales cycle.
• Comfortable working in a fast-paced startup environment with shifting priorities.
• Project management: coordinate across multiple internal/external stakeholders, lead recurring meetings, and drive pilots to completion.
• Proven enterprise experience navigating complex, multi-stakeholder sales cycles (POV/POC, Security/Legal/Procurement) from discovery through production.

Responsibilities

• Drive technical discovery and demo conversations with engineering teams evaluating Traversal.
• Translate complex infrastructure problems into tailored, high-impact pilot evaluations.
• Build and maintain demo environments, technical guides, and internal tooling to support our sales process.
• Partner with product and engineering to scope integrations, relay customer feedback, and influence roadmap direction.
• Support onboarding and implementation efforts for new customers, ensuring early wins and long-term adoption.
• Stay current on observability trends, SRE workflows, and the broader AI infrastructure ecosystem.

Skills

Solutions Engineer experience

Backend systems

Cloud infrastructure

Observability platforms

Customer communication

POC/demo leadership

Tools

Terraform

Kubernetes

Job description

Traversal is seeking a Solutions Engineer to shape how we engage with prospective customers, guiding them from initial technical discovery to successful deployment. You will translate needs into customized pilot deployments, collaborating with product and engineering to scale founder-led sales into repeatable processes and acting as the technical voice with prospects.

You will work closely with our CEO, CTO, GTM and Product teams to drive high-value pilots, create enablement content, and relay