AI-First Principal PM - Frontline Customer Engagement

Intuit Inc.

San Diego (CA)

On-site

USD 230,000 - 311,000

Full time

14 days+

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Job summary

Intuit Inc. is seeking a Principal Product Manager for its Mid-Market forward deployed initiatives in San Diego, CA. You will embed with strategic customers, diagnose complex problems, and translate them into near-term requirements for engineering, guiding go-live and post-launch impact.

This customer-facing, high-velocity role requires exceptional storytelling with executives, a strong technical background in AI-native products, and willingness to travel up to 70% to customer sites.

Qualifications

  • 10+ years of Product Management or equivalent experience for technical, AI-native products.
  • Proven track record leading customer engagements from problem to shipped solution.
  • Willingness to travel up to 70% and work on-site with enterprise clients.

Responsibilities

  • Lead high-stakes customer engagements end-to-end—from on-site discovery through go-live.
  • Act as primary product contact with customers, aligning executives and embedded engineers.
  • Translate ambiguous problems into prioritized requirements for engineering in real time.
  • Travel to customer sites and embed with teams during critical milestones.
  • Identify patterns and feed insights into the core product roadmap.
  • Make sound product calls under ambiguity and time pressure.
  • Earn buy-in from executives and stakeholders through credible storytelling.

Skills

Customer engagements
Executive storytelling
AI/ML familiarity
Travel readiness

Job description

Intuit Inc. is seeking a Principal Product Manager for its Mid-Market forward deployed initiatives in San Diego, CA. You will embed with strategic customers, diagnose complex problems, and translate them into near-term requirements for engineering, guiding go-live and post-launch impact.

This customer-facing, high-velocity role requires exceptional storytelling with executives, a strong technical background in AI-native products, and willingness to travel up to 70% to customer sites.

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