Principal Product Manager - On-Site AI Deployments

Intuit; New York (NY); On-site; USD 240,000 - 325,000; Full time

Job summary

Intuit’s Mid-Market Product Management organization is seeking a Principal Product Manager for forward-deployed initiatives. You will embed with strategic customers, diagnose tough business problems, and lead cross-functional teams to ship solutions on-site and in real time.

This role is high-velocity, travel-intensive, and customer-facing, requiring excellent communication with executives and engineers. You will translate ambiguous problems into actionable requirements, influence the product

Qualifications

• 10+ years of Product Management or equivalent experience in technical, AI-native products.
• Proven track record leading customer engagements from ambiguity to shipped solution.
• Ability to diagnose business problems on-site and translate to engineering requirements.
• Willingness to travel up to 70% to customer sites.
• Strong storytelling to executives and stakeholders.
• Solid collaboration with engineers on solution design.
• Excellent written and verbal communication.

Responsibilities

• Lead high-stakes customer engagements end-to-end — from on-site discovery and problem diagnosis through solution design, rapid prototyping, implementation, and go-live.
• Act as the primary product point of contact for the customer during engagements, building trust with executive stakeholders while directing forward deploy engineers embedded on the engagements.
• Translate ambiguous, customer-specific problems into clear, prioritized requirements, iterating quickly and solving real customer problems with rapid solution delivery.
• Travel to customer sites as needed to embed directly with customer teams during critical milestones.
• Identify patterns across engagements and feed them back into the core product roadmap.
• Move fast under ambiguity and pressure: make sound product calls for customers with incomplete information, and know when to elevate, pivot, or double down.
• Earn buy-in from customer executives and internal stakeholders alike through sharp, credible storytelling under real-world time constraints.

Skills

Customer-facing

Travel readiness

Technical understanding

Executive communication

Job description

Intuit’s Mid-Market Product Management organization is seeking a Principal Product Manager for forward-deployed initiatives. You will embed with strategic customers, diagnose tough business problems, and lead cross-functional teams to ship solutions on-site and in real time.

This role is high-velocity, travel-intensive, and customer-facing, requiring excellent communication with executives and engineers. You will translate ambiguous problems into actionable requirements, influence the product