AI-First Partner Solutions Architect

ServiceNow; Austin (TX); On-site; USD 134,000 - 222,000; Full time

Job summary

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive growth through pre-sales technical excellence, business development, and AI-first technology adoption across partner ecosystems.

In this role you will combine advisory relationships with solution architecture and go-to-market leadership to translate platform capabilities into repeatable, outcome-driven offerings that partners can build,

Qualifications

• 8+ years of experience in pre-sales solution consulting or partner strategy.
• Proven experience working directly with partners and technology alliances.
• Executive presence with the ability to influence VP+ level.
• Ability to translate business strategy into partner growth plans.
• Experience across multiple partner routes to market.

Responsibilities

• Own the full spectrum from pre-sales to co-innovation with partners.
• Lead partner strategy and business development initiatives.
• Manage pre-sales discovery sessions and executive briefings.
• Translate platform capabilities into scalable partner solutions.
• Provide technical escalation support for critical opportunities.
• Collaborate with solution architects and domain advisors.

Skills

Pre-sales

Partner strategy

Executive presence

Enterprise advisory

AI-enabled workflows

Tools

Now Assist

AI Agents

Job description

ServiceNow is seeking a Partner Technology Architect to serve as the primary strategic interface for Global and Strategic Regional partners. You will drive growth through pre-sales technical excellence, business development, and AI-first technology adoption across partner ecosystems.

In this role you will combine advisory relationships with solution architecture and go-to-market leadership to translate platform capabilities into repeatable, outcome-driven offerings that partners can build,