Global Partner Manager — AI & SaaS Growth

Servicenow

Waltham (MA)

On-site

USD 126,000 - 188,000

Full time

8 days ago

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Job summary

ServiceNow is seeking a Global Partner Manager to lead and expand our partner ecosystem, aligning GTM strategy with partner capabilities and ServiceNow AI-enabled workflows. This senior role drives cross-geo collaboration, co-innovation, and revenue growth through SI partners and alliances.

With 12+ years in enterprise software and a strong track record of managing large alliance programs, you will influence strategic direction, partner programs, and field execution to accelerate adoption of

Qualifications

  • 12+ years of global alliances and partner sales experience in Enterprise Software SaaS/CRM/AI

Responsibilities

  • Strategy: Lead global GTM alignment and co-innovation for a Functional Area; own the Global Functional Area partner account plan.
  • Governance & Reporting: Align with Global Governance Framework; run priority country QBRs; track revenue metrics.
  • GTM Execution: Coordinate joint go-to-market motions; drive Autonomous Workforce education and enablement; lead joint demand generation.
  • Operations (sales & partner): Develop playbooks and templates; support regional partner sales; provide GTM assets and thought leadership.
  • Deliverables: Execute the Global GTM Plan; conduct governance cadences; drive geo adoption; ensure partner maturity and enablement.

Skills

Executive communication
Relationship management
Strategic partnerships
Channel / SI partner sales
AI product knowledge
Leadership

Job description

ServiceNow is seeking a Global Partner Manager to lead and expand our partner ecosystem, aligning GTM strategy with partner capabilities and ServiceNow AI-enabled workflows. This senior role drives cross-geo collaboration, co-innovation, and revenue growth through SI partners and alliances.

With 12+ years in enterprise software and a strong track record of managing large alliance programs, you will influence strategic direction, partner programs, and field execution to accelerate adoption of

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