AI Experience Design Manager

EY; Indianapolis (IN); Hybride; USD 126 000 - 230 000; Plein temps

Avantages offerts par ce poste

Travel up to 50%

Résumé du poste

EY is seeking a senior designer to shape AI interaction experiences and architect interaction layers across product, engineering, AI, security, and research teams. You will create intuitive, trustworthy experiences that keep humans in control while enabling advanced AI capabilities.

You will own expert experience patterns, conduct usability studies with diverse users, and translate insights into production-ready interfaces for web, app, conversational, or multimodal surfaces.

Qualifications

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsabilités

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Connaissances

Human-AI interaction

Portfolio showcase

Production web tech

Accessibility design

Cross-team collaboration

Formation

Bachelor’s Degree in a relevant field

Outils

Semantic UI

WCAG/WAI-ARIA

Description du poste

EY is seeking a senior designer to shape AI interaction experiences and architect interaction layers across product, engineering, AI, security, and research teams. You will create intuitive, trustworthy experiences that keep humans in control while enabling advanced AI capabilities.

You will own expert experience patterns, conduct usability studies with diverse users, and translate insights into production-ready interfaces for web, app, conversational, or multimodal surfaces.