AI Experience Design Manager

EY; Fort Worth (TX); Hybride; USD 126 000 - 230 000; Plein temps

Avantages offerts par ce poste

Medical and dental coverage

Pension and 401(k) plans

Flexible vacation policy

Paid time off

Résumé du poste

EY is seeking a senior UX/IA designer to craft interaction patterns for AI-assisted and agentic products across web, app, and multimodal surfaces. You will own the experience architecture, translate research into production-ready components, and collaborate with product, engineering, AI, security, and research teams.

The role emphasizes accessibility, trust, and transparency in AI interactions, requiring extensive experience and a strong portfolio of shipped work.

Qualifications

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Experience extending reusable component libraries and supporting adoption across product teams.

Responsabilités

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Connaissances

Human-AI interaction judgment

Information design

Production in UX

Research judgment

Cross-functional communication

Formation

Bachelor’s Degree

Description du poste

EY is seeking a senior UX/IA designer to craft interaction patterns for AI-assisted and agentic products across web, app, and multimodal surfaces. You will own the experience architecture, translate research into production-ready components, and collaborate with product, engineering, AI, security, and research teams.

The role emphasizes accessibility, trust, and transparency in AI interactions, requiring extensive experience and a strong portfolio of shipped work.