AI Experience Architect Manager

EY; Arlington (VA); Remote; USD 126.000 - 262.000; Vollzeit

Benefits dieser Stelle

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Zusammenfassung

EY’s Challenger program is seeking a senior UX leader to design AI-assisted, agentic experiences across web, app, and multimodal surfaces. You’ll own interaction architecture, translate user insights into production-ready components, and work with cross-disciplinary teams including AI, security, and research.

Ideal candidates have 7+ years of related work, a strong portfolio, and production web skills. Travel up to 50% and hybrid office options are expected as you shape trustworthy, transparent

Qualifikationen

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Jobbeschreibung

EY’s Challenger program is seeking a senior UX leader to design AI-assisted, agentic experiences across web, app, and multimodal surfaces. You’ll own interaction architecture, translate user insights into production-ready components, and work with cross-disciplinary teams including AI, security, and research.

Ideal candidates have 7+ years of related work, a strong portfolio, and production web skills. Travel up to 50% and hybrid office options are expected as you shape trustworthy, transparent