AI Experience Architect Manager

EY; Philadelphia (Philadelphia County); Hybrid; USD 126.000 - 230.000; Vollzeit

Benefits dieser Stelle

Medical and dental coverage

Pension and 401(k)

Flexible vacation policy

Zusammenfassung

EY is seeking a senior UX/IA professional to invent how people interact with AI systems. You will own the experience architecture and design interaction patterns across web, application, and multimodal surfaces, ensuring transparency and user control.

You’ll work across product, engineering, AI, security, and research disciplines to create intuitive, trustworthy experiences and scalable components. Hybrid work and up to 50% travel are expected.

Qualifikationen

• To qualify you must have a bachelor’s degree in a relevant field and 7+ years of experience in interaction design or related areas.
• Experience designing AI, search, recommendation, or automation systems.
• Proficiency with accessibility standards and assistive-technology testing.
• Ability to extend reusable component libraries across product teams.
• Willingness to travel up to 50% and work in a hybrid office setting.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted products.
• Conduct workflow research and usability testing with diverse users, including assistive technologies.
• Build high-fidelity prototypes and production components for web, app, and multimodal surfaces.
• Translate user intent into interaction specifications covering uncertainty, memory, and permissions.
• Make plans, evidence, tool activity, costs, and outcomes legible for stakeholders.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, recovery, and trust; collaborate with AI, security, and evaluation teams.

Kenntnisse

Human-AI interaction judgment

Information design

Production-ready production practices

Research judgement

Collaborative communication

Ausbildung

Bachelor’s degree

Tools

Semantic UI

WCAG

WAI-ARIA

Jobbeschreibung

EY is seeking a senior UX/IA professional to invent how people interact with AI systems. You will own the experience architecture and design interaction patterns across web, application, and multimodal surfaces, ensuring transparency and user control.

You’ll work across product, engineering, AI, security, and research disciplines to create intuitive, trustworthy experiences and scalable components. Hybrid work and up to 50% travel are expected.