AI Experience Architect Manager

EY; New York (NY); Híbrido; USD 126.000 - 230.000; Jornada completa

Descripción de la vacante

EY in the United States is seeking a senior product designer for AI-enabled experiences. You will define interaction architecture for AI-assisted products, translate user needs into specs, and collaborate across product, engineering, AI, security, and research to deliver trustworthy interfaces.

You will own the experience layer from research insights to production-ready components, shaping how people interact with intelligent systems while maintaining control over outcomes.

Formación

• 7+ years of relevant, applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or an adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Experience extending reusable component libraries and supporting adoption across product teams.
• Travel and On-site requirements: up to 50% travel and hybrid capacity.

Responsabilidades

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted products.
• Conduct workflow research and usability testing with diverse users, including assistive-tech users.
• Build high-fidelity prototypes and accessible production components for web, app, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarity, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; collaborate with AI, platform, security, and evaluation teams.

Conocimientos

Interaction design

Design engineering

Frontend engineering

HCI

Educación

Bachelor’s Degree in a relevant field

Herramientas

Semantic UI

WAI-ARIA

WCAG

Keyboard interaction

Assistive testing

Descripción del empleo

EY in the United States is seeking a senior product designer for AI-enabled experiences. You will define interaction architecture for AI-assisted products, translate user needs into specs, and collaborate across product, engineering, AI, security, and research to deliver trustworthy interfaces.

You will own the experience layer from research insights to production-ready components, shaping how people interact with intelligent systems while maintaining control over outcomes.