AI-Enhanced Teller: Fast, Friendly Banking

Credit Union of Texas

Kilgore (TX)

On-site

USD 28,000 - 36,000

Full time

4 days ago
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Job summary

Credit Union of Texas is seeking a Teller to be the frontline ambassador, processing member transactions accurately while delivering a personalized service experience. You will identify member needs through active listening and guide them to CUTX products, contributing to branch goals.

This on-site role requires attention to detail, strong math skills, and commitment to security and compliance. You will work with CUTX core banking and AI-assisted tools, participate in training, and strive to

Qualifications

  • High school diploma or GED required.
  • Minimum six months of similar or related experience.
  • Prior teller, cashier, or financial services experience preferred.
  • Prior credit union or community bank experience preferred.

Responsibilities

  • Process member transactions accurately and efficiently, including deposits, withdrawals, transfers, payments, and check cashing.
  • Provide an exceptional, personalized service experience with every interaction.
  • Balance cash drawer daily and resolve discrepancies per procedures.
  • Identify member financial needs and recommend CUTX products and services.
  • Meet sales and service goals set by branch leadership.
  • Ensure compliance with BSA/AML, OFAC, CIP, and other CUTX policies.
  • Support AI-assisted workflows with human review.

Skills

Active listening
Attention to detail
Customer service
Sales oriented
Communication
Teamwork

Education

High school diploma or GED

Tools

CUTX core banking
AI tools (Sam)
Teller systems

Job description

Credit Union of Texas is seeking a Teller to be the frontline ambassador, processing member transactions accurately while delivering a personalized service experience. You will identify member needs through active listening and guide them to CUTX products, contributing to branch goals.

This on-site role requires attention to detail, strong math skills, and commitment to security and compliance. You will work with CUTX core banking and AI-assisted tools, participate in training, and strive to

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