Member Services Teller: Drive Service & Solutions

Credit-Union-of-Texas; DeSoto (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Credit Union of Texas is seeking a Teller to process member transactions with accuracy and exceptional service. You will identify member needs through conversation, recommend CUTX products, and contribute to branch sales and service goals in a regulated, secure environment.

The role emphasizes greeting members, handling cash with precision, and collaborating with specialists for complex needs, while complying with policies and confidentiality requirements.

Qualifications

• Accurate and courteous member interactions.
• Identify financial needs through conversation and activity review.
• Meet or exceed sales/service goals set by branch leadership.

Responsibilities

• Process member transactions (deposits, withdrawals, transfers, loan payments, check cashing, money orders).
• Balance cash drawer and resolve discrepancies.
• Greet members, identify needs, and explain CUTX products/services.
• Refer complex needs to specialists when beyond Teller scope.

Skills

Cash handling

Customer service

Active listening

Sales

Education

High School diploma

Tools

POS system

Job description

Credit Union of Texas is seeking a Teller to process member transactions with accuracy and exceptional service. You will identify member needs through conversation, recommend CUTX products, and contribute to branch sales and service goals in a regulated, secure environment.

The role emphasizes greeting members, handling cash with precision, and collaborating with specialists for complex needs, while complying with policies and confidentiality requirements.