AI-Driven Teller & Member Solutions

Credit Union of Texas; McKinney (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Credit Union of Texas is seeking a Teller to be the front-line ambassador, processing member transactions and delivering personalized service. You will identify member needs through active listening and recommend CUTX products while adhering to regulatory, security, and privacy requirements in a fast-paced branch environment.

You will balance cash drawers, handle deposits and cashing, and collaborate with specialists when needed.

Qualifications

• Six months of similar or related experience (cash handling, retail, or financial services).
• Strong customer service and communication skills.
• Knowledge of applicable financial regulations and privacy practices is a plus.

Responsibilities

• Process member transactions accurately and efficiently.
• Deliver an outstanding service experience to members.
• Balance cash drawer daily and resolve discrepancies.
• Identify member needs and recommend CUTX products.
• Meet or exceed sales and service goals.
• Refer complex needs to specialists when needed.
• Maintain compliance with regulations and security policies.

Skills

Cash handling

Customer service

Sales

Attention to detail

Communication

Education

High school diploma or GED

Tools

CUTX teller systems

CUTX core banking

AI-assisted prompts training

Job description

Credit Union of Texas is seeking a Teller to be the front-line ambassador, processing member transactions and delivering personalized service. You will identify member needs through active listening and recommend CUTX products while adhering to regulatory, security, and privacy requirements in a fast-paced branch environment.

You will balance cash drawers, handle deposits and cashing, and collaborate with specialists when needed.