AI-Enhanced Teller: Elevate Member Experience

Credit Union of Texas; Sulphur Springs (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Job summary

Credit Union of Texas is seeking a Teller in Sulphur Springs, Texas, who will act as a front-line ambassador responsible for accurately processing member transactions while providing exceptional service. The role requires the ability to identify member needs and recommend appropriate solutions while adhering to strict compliance with financial regulations.

Ideal candidates should have a high school diploma, a minimum of six months in cash handling or customer service, and excellent attention to detail. This position is critical for improving member satisfaction and achieving sales goals.

Qualifications

• Minimum of six months of related experience in cash handling or customer service.
• Bilingual in English/Spanish preferred.
• Prior experience in a financial institution is a plus.

Responsibilities

• Process member transactions such as deposits and withdrawals accurately.
• Identify members' financial needs and recommend appropriate solutions.
• Ensure compliance with financial regulations and internal policies.

Skills

Customer service

Attention to detail

Active listening

Cash handling

Problem-solving

Education

High school diploma or GED

Tools

CUTX-approved technology

Job description

Credit Union of Texas is seeking a Teller in Sulphur Springs, Texas, who will act as a front-line ambassador responsible for accurately processing member transactions while providing exceptional service. The role requires the ability to identify member needs and recommend appropriate solutions while adhering to strict compliance with financial regulations.

Ideal candidates should have a high school diploma, a minimum of six months in cash handling or customer service, and excellent attention to detail. This position is critical for improving member satisfaction and achieving sales goals.