Member Experience Teller & Solutions Advisor

Credit Union of Texas; Frisco (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

Credit Union of Texas seeks a Teller in Frisco to accurately process member transactions and deliver personalized service. You will balance cash, greet members, identify needs, and guide product choices while maintaining confidentiality and security.

Role requires six months of relevant experience, strong numerical and communication skills, and adherence to BSA/AML and privacy policies. On-site position at the Frisco branch with ongoing training and AI-assisted support.

Qualifications

• High school diploma or GED required.
• Minimum six months of similar or related experience (cash handling, retail, customer service, or financial services).
• Basic mathematical ability and attention to detail; strong listening and communication skills.

Responsibilities

• Process member transactions accurately (deposits, withdrawals, transfers, loan payments, check cashing, money orders, cashier's checks) and balance cash drawer daily.
• Greet members, identify financial needs, and recommend CUTX products and services.
• Maintain compliance with BSA/AML, OFAC, Regulation CC, and CIP; protect member information and ensure branch security.

Skills

Active listening

Attention to detail

Cash handling

Customer service

Communication skills

Teamwork

Education

High school diploma or GED

Tools

CUTX core banking systems

Job description

Credit Union of Texas seeks a Teller in Frisco to accurately process member transactions and deliver personalized service. You will balance cash, greet members, identify needs, and guide product choices while maintaining confidentiality and security.

Role requires six months of relevant experience, strong numerical and communication skills, and adherence to BSA/AML and privacy policies. On-site position at the Frisco branch with ongoing training and AI-assisted support.