On‑Site Teller & Member Services Pro

Smart Financial Credit Union; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Top-tier benefits

Job summary

Smart Financial Credit Union seeks a fully ON-SITE Virtual Teller in Conroe, Texas, to respond to member needs with high-quality service. The role focuses on Interactive Teller Machine handling, transactions, and educating members on credit union products.

The position requires 1–3 years in a related field, strong customer service and sales skills, and a high school diploma. Compliance with policies and ability to cross-sell essential products are key aspects of the role.

Qualifications

• A minimum of one year up to three years of similar or related experience, including preparatory experience.
• Experience in retail sales environment requiring excellent customer service and sales skills.

Responsibilities

• Process member transactions accurately, efficiently, and timely including cash deposits, withdrawals, transfers, loan payments.
• Provide information and referrals to members seeking other services including new accounts, lending, and insurance.
• Answer questions regarding member account information and direct members to the Relationship Specialist when needed.
• Perform other duties as assigned by manager.
• Comply with all company policies and procedures, laws, and regulations including BSA, Patriot Act, and OFAC.

Skills

Customer service

Sales skills

Cash handling

Communication

Education

High school diploma

Job description

Smart Financial Credit Union seeks a fully ON-SITE Virtual Teller in Conroe, Texas, to respond to member needs with high-quality service. The role focuses on Interactive Teller Machine handling, transactions, and educating members on credit union products.

The position requires 1–3 years in a related field, strong customer service and sales skills, and a high school diploma. Compliance with policies and ability to cross-sell essential products are key aspects of the role.