AI Enablement Specialist - Training & Automation

Epiq; New York (NY); Presencial; USD 140.000 - 175.000; Jornada completa

Descripción de la vacante

Epiq AI Labs seeks a Customer Enablement Specialist to build training, documentation, messaging, and demo scripts for global teams and clients. You will deliver release-ready materials and develop AI agents and automations that reduce routine work, while teaching users to maximize the platform’s value.

You’ll split your time between tooling and training, collaborating with Legal Engineers, Customer Success Managers, Product, and global teams across regions including EMEA and APAC.

Formación

• 4+ years in enablement, solutions, or technical training roles.
• Experience building AI agents or automations that others rely on.
• Daily use of AI in your own work, with demonstrable builds.
• Ability to translate complex workflows into training that people actually use.
• Clear writing and presenting for both legal and non-legal audiences.
• Strong organization across many assets and releases.

Responsabilidades

• Build training curricula, materials, and documentation for teams and clients.
• Prepare teams and clients for each release, detailing changes and usage.
• Lead internal sales training with Customer Success Managers.
• Maintain messaging, positioning, and demo scripts.
• Create client materials for post-go-live use with success managers.
• Build AI agents and automations and connect tools used by the team.
• Identify power users and enable them to train colleagues.
• Scale onboarding by moving more into the product.
• Track training impact and drive improvements.

Conocimientos

Enablement experience

AI agents / automations

Daily AI usage

Translate complex workflows into培训?

Clear writing & presentation

Project organization

Herramientas

APIs

Scripting

Descripción del empleo

Epiq AI Labs seeks a Customer Enablement Specialist to build training, documentation, messaging, and demo scripts for global teams and clients. You will deliver release-ready materials and develop AI agents and automations that reduce routine work, while teaching users to maximize the platform’s value.

You’ll split your time between tooling and training, collaborating with Legal Engineers, Customer Success Managers, Product, and global teams across regions including EMEA and APAC.