AI Enablement Program Lead

Cengage Group; Raleigh (NC); On-site; USD 117,000 - 187,000; Full time

Job summary

Cengage Group is seeking a Program Manager, AI Enablement, to direct AI initiatives across the enterprise. You will govern delivery, coordinate vendor intake, and work with Legal, Privacy, Security, Procurement, Product, and Engineering to scale AI adoption. Strong communication and governance experience are essential.

The role emphasizes cross-functional collaboration, risk management, and operational rigor to drive AI enablement and educational outcomes at scale.

Qualifications

• Bachelor's degree in business, Information Systems, Program Management, Technology, or related field.
• 5+ years of experience in program management, operations, governance, compliance operations, or cross-functional technology delivery.
• Demonstrated experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Responsibilities

• Direct the management of Cengage's AI initiatives, guaranteeing smooth delivery and observance across operations.
• Manage the operational cadence for enterprise AI initiatives, pilots, vendor onboarding, and governance activities.
• Coordinate third-party AI intake including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and reassessment cadence.
• Establish governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support onboarding, documentation, communications, and process standardization to scale AI enablement.

Skills

Program management

Cross-functional delivery

Executive communication

Vendor governance

Education

Bachelor's degree

Job description

Cengage Group is seeking a Program Manager, AI Enablement, to direct AI initiatives across the enterprise. You will govern delivery, coordinate vendor intake, and work with Legal, Privacy, Security, Procurement, Product, and Engineering to scale AI adoption. Strong communication and governance experience are essential.

The role emphasizes cross-functional collaboration, risk management, and operational rigor to drive AI enablement and educational outcomes at scale.