AI Enablement Program Manager

Cengage Group; Manchester (NH); In loco; USD 117.000 - 187.000; Tempo pieno

Descrizione del lavoro

Cengage Group in the United States is seeking a Program Manager, AI Enablement to direct management of AI initiatives, guaranteeing smooth delivery and governance across our enterprise. This role will drive AI adoption and operational productivity within a collaborative and inclusive environment.

You will coordinate stakeholders across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering and Operations to track progress, manage risks, onboard vendors, and establish

Competenze

• Bachelor's degree in business, Information Systems, Program Management, Technology, or related field.
• 5+ years of experience in program management, operations, governance, compliance operations, or cross-functional technology delivery.
• Demonstrated experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Mansioni

• Direct the management of AI initiatives, guaranteeing smooth delivery and observance across operations.
• Promote leading AI adoption and operational productivity within an engaging and inclusive atmosphere.
• Coordinate enterprise AI initiatives, pilots, vendor onboarding, and governance activities.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Conoscenze

Program management

Cross-functional collaboration

Executive communication

Privacy regulations

Vendor governance

Risk assessment

Contract review

Formazione

Bachelor's degree

Descrizione del lavoro

Cengage Group in the United States is seeking a Program Manager, AI Enablement to direct management of AI initiatives, guaranteeing smooth delivery and governance across our enterprise. This role will drive AI adoption and operational productivity within a collaborative and inclusive environment.

You will coordinate stakeholders across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering and Operations to track progress, manage risks, onboard vendors, and establish