AI Enablement Program Manager

Cengage Group; Jacksonville (FL); Sur place; USD 117 000 - 187 000; Plein temps

Résumé du poste

Cengage Group in the United States is seeking a Program Manager, AI Enablement to lead the management of enterprise AI initiatives, pilots, and governance, ensuring smooth delivery across operations. You will partner with Legal, Privacy, Security, Procurement, Product, Engineering, and Operations to scale AI enablement, drive vendor governance, and report progress to executives.

This role offers an opportunity to shape AI adoption and operational efficiency across Cengage's education technology

Qualifications

• Bachelor's degree in business, IS, PM, technology, or related field.
• 5+ years in program management, operations, governance, compliance, or cross-functional technology delivery.
• Experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Responsabilités

• Manage the operational cadence for enterprise AI initiatives, pilots, vendor onboarding, and governance activities.
• Coordinate vendor risk assessments for AI tools, platforms, and integrations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Connaissances

Bachelor's degree

5+ years PM experience

Enterprise programs

Privacy regulations

Contract governance

Attention to detail

Cross-functional collaboration

Executive communication

Vendor governance

Formation

Bachelor's degree in business or related field

Description du poste

Cengage Group in the United States is seeking a Program Manager, AI Enablement to lead the management of enterprise AI initiatives, pilots, and governance, ensuring smooth delivery across operations. You will partner with Legal, Privacy, Security, Procurement, Product, Engineering, and Operations to scale AI enablement, drive vendor governance, and report progress to executives.

This role offers an opportunity to shape AI adoption and operational efficiency across Cengage's education technology