AI Enablement Program Lead for Enterprise Impact

Cengage Group; Philadelphia (Philadelphia County); Sur place; USD 117 000 - 187 000; Plein temps

Résumé du poste

Cengage Group is seeking a Program Manager, AI Enablement, to direct AI initiative delivery and governance across the organization. You will coordinate procurement, security, privacy, and legal aspects while driving scalable enablement practices with stakeholders from Product, Engineering, and Operations.

The role emphasizes cross-functional collaboration, rigorous execution, and executive-level reporting to advance AI adoption and operational efficiency at scale.

Qualifications

• Bachelor's degree in business, Information Systems, Program Management, Technology, or related field.
• 5+ years of experience in program management, operations, governance, compliance operations, or cross-functional technology delivery.
• Demonstrated experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Responsabilités

• Direct the management of Cengage's AI initiatives, guaranteeing smooth delivery and observance across our operations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Connaissances

Program management

Governance

Compliance operations

Cross-functional delivery

Privacy regulations

Executive communication

Formation

Bachelor's degree in business, Information Systems, Program Management, Technology, or related field

Description du poste

Cengage Group is seeking a Program Manager, AI Enablement, to direct AI initiative delivery and governance across the organization. You will coordinate procurement, security, privacy, and legal aspects while driving scalable enablement practices with stakeholders from Product, Engineering, and Operations.

The role emphasizes cross-functional collaboration, rigorous execution, and executive-level reporting to advance AI adoption and operational efficiency at scale.