AI Enablement Product Manager — Enterprise Training Lead

Tailored Management; Seattle (WA); Hybrid; USD 161.179.000 - 181.843.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental

Vision

Zusammenfassung

Nordstrom is seeking an AI-forward Product Manager 2 to lead its AI Enablement Training Program. You will partner with business stakeholders and end users to identify AI use cases, develop domain-specific training, and drive enterprise-wide adoption of generative AI tools, notably Claude.

The successful candidate blends product management with hands-on AI experience, enterprise training, and strong communication to scale training across a large workforce.

Qualifikationen

• Minimum 3 years of product management experience.
• Minimum 1 year designing and delivering enterprise training for non-technical audiences.
• Claude certification and hands-on proficiency with Claude.
• Practical experience using generative AI tools in business workflows.
• Experience conducting user research interviews and translating findings into requirements.
• Experience supporting enterprise-scale software rollouts and driving adoption across large user populations.
• Strong mass communication skills for large employee audiences.
• Experience presenting to director- and VP-level stakeholders.
• Excellent stakeholder management, facilitation, and communication skills.

Aufgaben

• Lead the AI Enablement Training Program in collaboration with program partners and business stakeholders.
• Conduct use case discovery sessions with program partners and end users, identifying high-priority AI use cases by job profile.
• Design domain-specific training curricula, learning modules, demonstrations, exercises, and reference guides.
• Develop train-the-trainer materials and coach program partners to deliver AI training.
• Deliver training sessions directly when partner capacity is insufficient.
• Drive enterprise-scale software rollout, employee enablement, and adoption of AI tools.
• Develop and execute mass communication strategies to engage large employee populations.
• Communicate AI capabilities, use cases, and best practices to non-technical audiences.
• Identify domain-specific skill requirements and connector needs, coordinating with AI Enablement Engineering.
• Define success metrics with partners, track training completion, and document measurable productivity improvements.
• Update training materials as Claude features evolve.
• Ensure complete handover of training materials to program partners.

Kenntnisse

Product management

Enterprise training

AI enablement

Stakeholder management

Mass communications

User research

Non-technical training

Ausbildung

Bachelor's degree in quantitative field

Bachelor's degree in business/education/communications

Tools

Claude

LMS

Generative AI tools

Jobbeschreibung

Nordstrom is seeking an AI-forward Product Manager 2 to lead its AI Enablement Training Program. You will partner with business stakeholders and end users to identify AI use cases, develop domain-specific training, and drive enterprise-wide adoption of generative AI tools, notably Claude.

The successful candidate blends product management with hands-on AI experience, enterprise training, and strong communication to scale training across a large workforce.