AI-Enabled NPD Launch Lead

Gorilla-Commerce-Hills-Point; Norwalk (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Gorilla Commerce is seeking a Program Manager for New Product Development to own end-to-end NPD launches across Marketplace and Retail. You will manage the master schedule, drive cross-functional accountability, and prune blockers to keep launches on track.

Ideal candidates thrive in fast-paced, evolving environments, with a track record of influencing without direct authority and a strong focus on leveraging AI for efficiency.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years in program or project management, ideally in CPG/consumer goods or another environment with complex, multi-workstream launch programs requiring coordination across many teams.
• Demonstrated ability to drive accountability and outcomes through influence, without direct authority over the teams involved.
• Strong prioritization and judgment—able to separate critical-path issues from noise and keep teams focused under competing demands.
• Strong stakeholder management—confident and effective with partners at every level, from associates to executives.
• Exceptional attention to detail and follow-through; nothing falls through the cracks.
• Creative, thoughtful adopter of AI tools (e.g., Claude, ChatGPT, Gemini) to drive personal and team efficiency
• Proficiency with Monday.com (or a comparable work-management platform)
• Hands-on experience with Centric PLM (or a comparable PLM system) to manage product development data and workflows
• Excellent written and verbal communication; able to synthesize status clearly and concisely for leadership
• Self-directed and calm under pressure in a fast-paced, constantly evolving environment
• Familiarity with the Amazon and Walmart Marketplace and Retail (e.g., Walmart) environments is a plus

Responsibilities

• Own the end-to-end NPD launch program across Marketplace and Retail—from kickoff to live—holding the master schedule and critical path.
• Drive cross-functional accountability across sourcing, packaging, creative, brand, inventory/demand planning, and compliance—securing commitments and following milestones through to closure.
• Apply strong judgment and prioritization: distinguish critical-path issues from noise and focus teams on the decisions and actions that matter most.
• Run launch cadences and manage risk—surface dependencies, flag slippage early, resolve blockers, and elevate the right issues to the right people.
• Maintain the systems of record—launch status in Monday.com and product development data in Centric PLM (or similar tools)—so leadership and partners always know where things stand.
• Develop and leverage AI tools to work faster and smarter—status synthesis, follow-up drafting, risk-flagging—and scale what works to the broader team.
• Identify bottlenecks across the NPD workflow and build scalable process improvements that shorten time-to-launch.

Skills

Program management

Cross-functional leadership

Prioritization & judgment

Stakeholder management

Attention to detail

AI tools adoption

Monday.com proficiency

Centric PLM experience

Written & verbal communication

Self-directed & calm under pressure

Knowledge of Amazon/Walmart envs

Education

Bachelor’s degree or equivalent

Tools

Monday.com

Centric PLM

Job description

Gorilla Commerce is seeking a Program Manager for New Product Development to own end-to-end NPD launches across Marketplace and Retail. You will manage the master schedule, drive cross-functional accountability, and prune blockers to keep launches on track.

Ideal candidates thrive in fast-paced, evolving environments, with a track record of influencing without direct authority and a strong focus on leveraging AI for efficiency.