NPD Launch Program Manager - Fast-Paced Product Wins

Gorilla Commerce; Norwalk (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Gorilla Commerce seeks a Program Manager, New Product Development to own the end-to-end NPD launch program across Marketplace and Retail. You will drive the master schedule, coordinate cross-functional teams, and keep launches on track from kickoff to live.

The ideal candidate has 5+ years in program or project management, strong stakeholder management, and a thoughtful, AI-assisted approach to speed and accuracy in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years in program or project management, ideally in CPG/consumer goods or another environment with complex, multi-workstream launch programs.
• Demonstrated ability to drive accountability and outcomes through influence, without direct authority over the teams involved.
• Strong prioritization and judgment—able to separate critical-path issues from noise and keep teams focused.
• Strong stakeholder management—confident and effective with partners at every level, from associates to executives.
• Exceptional attention to detail and follow-through; nothing falls through the cracks.
• Creative, thoughtful adopter of AI tools to drive efficiency (e.g., Claude, ChatGPT, Gemini).
• Proficiency with Monday.com (or a comparable platform).
• Hands-on experience with Centric PLM to manage product development data and workflows.
• Excellent written and verbal communication; able to synthesize status clearly for leadership.
• Self-directed and calm under pressure in a fast-paced environment.
• Familiarity with Amazon and Walmart Marketplace/Retail is a plus.

Responsibilities

• Own the end-to-end NPD launch program across Marketplace and Retail—from kickoff to live—holding the master schedule and critical path.
• Drive cross-functional accountability across sourcing, packaging, creative, brand, inventory/demand planning, and compliance—securing commitments and following milestones through to closure.
• Apply strong judgment and prioritization: distinguish critical-path issues from noise and focus teams on the decisions and actions that matter most.
• Run launch cadences and manage risk—surface dependencies, flag slippage early, resolve blockers, and escalate.
• Maintain the systems of record—launch status in Monday.com and product development data in Centric PLM so leadership knows where things stand.
• Develop and leverage AI tools to work faster and smarter—status synthesis, follow-up drafting, risk-flagging—and scale what works to the broader team.
• Identify bottlenecks across the NPD workflow and build scalable process improvements that shorten time-to-launch.

Skills

Program management

Cross-functional leadership

Stakeholder management

Prioritization

Attention to detail

AI tools proficiency

Communication skills

Self-directed

Calm under pressure

Education

Bachelor’s degree or equivalent practical experience

Tools

Monday.com

Centric PLM

Job description

Gorilla Commerce seeks a Program Manager, New Product Development to own the end-to-end NPD launch program across Marketplace and Retail. You will drive the master schedule, coordinate cross-functional teams, and keep launches on track from kickoff to live.

The ideal candidate has 5+ years in program or project management, strong stakeholder management, and a thoughtful, AI-assisted approach to speed and accuracy in a fast-paced environment.