AI-Driven Telecom Transformation Architect | Operations Lead

Capgemini

Denver (CO)

On-site

USD 61,000 - 95,000

Full time

6 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Tundra Technical Solutions is seeking a Lead Architect for AI and telecom transformation. You will drive large-scale NOC/SOC modernization, shape solution roadmaps and define AWS-based architectures while guiding executive stakeholders.

The role demands deep telecom domain expertise, hands-on AI/GenAI knowledge, and strong customer-facing leadership. Expect global onsite-offshore delivery oversight and a focus on measurable operational improvements.

Qualifications

15+ years of experience in Telecom, AI Automation and Digital Transformation.
Strong customer handling, consulting and stakeholder management experience.
Proven experience leading customer workshops, discovery sessions and requirements discussions.
Deep telecom domain expertise across OSS/BSS, NOC, Service Assurance, Provisioning and Operations.
Strong AWS architecture, cloud migration, modernization and transformation experience.

Responsibilities

Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and operational pain points.
Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation.
Drive operational transformation outcomes including MTTR reduction, alert-noise suppression, faster triage, improved fault isolation, proactive incident prevention and better customer experience.
Translate network and operations challenges into scalable architectures spanning OSS, service assurance, observability, telemetry, ITSM, knowledge management and automation platforms.
Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces and operational knowledge across telecom NOC/SOC ecosystems.
Partner with AWS, customer network teams, operations teams and engineering stakeholders to design secure, scalable and cloud-native Agentic AI telecom platforms.
Develop NOC/SOC transformation roadmaps, target-state operating models, automation backlogs, use-case prioritization and phased implementation strategies.
Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency, service reliability and measurable business outcomes.
Provide architecture governance across onsite and offshore teams, ensuring operational use cases are aligned with telecom processes, data quality, integration feasibility and production-readiness.