Lead Architect: Agentic AI for Telecom Transformation

Capgemini; Denver, Northern (CO, KY); Hybrid; USD 82,000 - 193,000; Full time

Job summary

Capgemini Engineering seeks a Lead Architect to drive Agentic AI-powered telecom transformations in large NOC/SOC environments. You will shape roadmaps, define AWS-based architectures, and advise business, technology, and executive stakeholders.

On-site, you will lead customer workshops, assess current-state models, design integration patterns for alarms, events, incidents, and topology, and collaborate with AWS, network teams, and offshore colleagues to deliver measurable business outcomes.

Qualifications

• 15+ years of experience in Telecom, AI Automation and Digital Transformation.
• Hands-on agentic AI implementation experience.
• Strong customer handling, consulting and stakeholder management experience.
• Deep telecom domain expertise across NOC, OSS/BSS, Service Assurance, Provisioning and Operations.
• Strong experience delivering AI-driven transformation and automation programs.
• Strong AWS architecture, cloud migration, modernization and transformation experience.

Responsibilities

• Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
• Lead customer workshops and discovery sessions to assess current-state operating models, alarm flows, ticket lifecycles, triage processes and escalation paths.
• Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis and incident enrichment.
• Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics and traces across telecom NOC/SOC ecosystems.
• Partner with AWS and customer teams to design secure, scalable, cloud-native Agentic AI telecom platforms.
• Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency and business outcomes.
• Collaborate with Offshore teams and stakeholders throughout the transformation lifecycle.

Skills

Telecom expertise

AI automation

Stakeholder management

AWS architecture

Cloud migration

Solution delivery

Job description

Capgemini Engineering seeks a Lead Architect to drive Agentic AI-powered telecom transformations in large NOC/SOC environments. You will shape roadmaps, define AWS-based architectures, and advise business, technology, and executive stakeholders.

On-site, you will lead customer workshops, assess current-state models, design integration patterns for alarms, events, incidents, and topology, and collaborate with AWS, network teams, and offshore colleagues to deliver measurable business outcomes.