AI-Driven Technical Program Manager (Remote)

Royper Royco LLC; United States; Teletrabalho; USD 154 000 - 171 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits starting from Day 1

401K/ RRSP matching

Flexible paid time off

Learning programs & resources

Resumo da oferta

PointClickCare in the United States is seeking a Technical Program Manager to orchestrate complex software programs across product, engineering, and platforms. This role is remote in the USA, with occasional in-office events at Mississauga and Salt Lake City for onboarding and team meetings.

You will translate strategy into executable plans, drive multi-team initiatives, and use AI-driven analytics to surface risks and improve velocity.

Qualificações

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
• 3+ years driving multi-team initiatives across product and platform or infrastructure.
• Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
• Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents).
• Technical fluency in modern software systems (APIs, architectures, integration patterns).
• Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
• Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains.

Responsabilidades

• Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
• Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
• Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
• Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
• Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
• Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
• Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.

Conhecimentos

Program management

Cross-team leadership

Data-driven decision making

AI fluency

Communication skills

Agile / SDLC

Formação académica

Bachelor's degree in Computer Science, Engineering, or related field

Ferramentas

Jira

Confluence

Aha!

Descrição da oferta de emprego

PointClickCare in the United States is seeking a Technical Program Manager to orchestrate complex software programs across product, engineering, and platforms. This role is remote in the USA, with occasional in-office events at Mississauga and Salt Lake City for onboarding and team meetings.

You will translate strategy into executable plans, drive multi-team initiatives, and use AI-driven analytics to surface risks and improve velocity.