AI-Driven Technical Customer Success Engineer

Pear VC; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity package

Gym & Wellness Stipends

Meal Stipends

Job summary

A cutting-edge technology company is seeking a Customer Success Engineer in New York, NY. The role involves helping customers succeed with AI-driven testing in real production environments. Candidates should have 3-4 years of experience in customer success, technical comfort, and a strong understanding of web applications. This position offers unique opportunities at the intersection of AI and customer-facing engineering, creating a dynamic work environment with significant responsibilities.

Qualifications

• 3-4 years experience in Customer Success Roles.
• Strong understanding of web applications and browser behavior.
• AI comfort; willingness to learn and help customers succeed.

Responsibilities

• Help customers adopt and succeed with AI-driven testing.
• Debug failed tests and improve test reliability.
• Translate customer intent into effective prompts and workflows.

Skills

Customer Obsession

Clear communication skills

Technical comfort

Understanding of web applications

Curiosity and willingness to learn

Job description

A cutting-edge technology company is seeking a Customer Success Engineer in New York, NY. The role involves helping customers succeed with AI-driven testing in real production environments. Candidates should have 3-4 years of experience in customer success, technical comfort, and a strong understanding of web applications. This position offers unique opportunities at the intersection of AI and customer-facing engineering, creating a dynamic work environment with significant responsibilities.