AI-Driven Tech Program Manager: Delivery & Risk

JPMorganChase; Jersey City (NJ); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorganChase in Jersey City, NJ, seeks a Technical Program Manager to lead complex technology projects across teams and platforms. You will translate objectives into clear scopes and manage multi-project delivery with risk-aware governance.

The role requires strong stakeholder management, technical fluency with tools like Jira/Confluence, and experience in AI-assisted planning. This position supports cloud initiatives and modernization within a highly governed financial services environment.

Qualifications

• 3+ years of experience leading complex technology projects.
• Proven ability to lead through full project lifecycle.
• Strong stakeholder management and collaboration across teams.
• Familiarity with platforms like Jira, Confluence, M365, ServiceNow.
• Experience identifying and mitigating project risks.
• Ability to manage multiple priorities and deliver clear reporting.

Responsibilities

• Develop and execute end-to-end project plans translating objectives into scope and timelines.
• Drive delivery across concurrent projects and unblock teams to achieve outcomes.
• Identify and mitigate delivery, technology, and operational risks with risk management strategies.
• Maintain a portfolio of projects and risk metrics aligned to cybersecurity and resiliency.
• Use enterprise AI capabilities to accelerate planning and ensure data handling expectations.
• Promote reuse-first AI-assisted practices for governance artifacts and reporting.
• Monitor dashboards to surface trends, elevate issues, and drive corrective actions.
• Write clear investigations and status updates for governance reviews.
• Partner with development, infrastructure, site reliability, production management and security to deliver requirements.
• Facilitate modernization and cloud adoption initiatives.
• Track project costs for hardware and software upgrades with transparent delivery spend.
• Influence stakeholders to resolve trade-offs and maintain alignment to goals.
• Evaluate platforms and vendor products for effective implementation decisions.

Skills

Project management

Stakeholder mgmt

Risk management

Technical fluency

AI-assisted planning

Tools

Jira

Confluence

M365

Verum

ServiceNow

Job description

JPMorganChase in Jersey City, NJ, seeks a Technical Program Manager to lead complex technology projects across teams and platforms. You will translate objectives into clear scopes and manage multi-project delivery with risk-aware governance.

The role requires strong stakeholder management, technical fluency with tools like Jira/Confluence, and experience in AI-assisted planning. This position supports cloud initiatives and modernization within a highly governed financial services environment.