Senior Technical Program Manager — AI-Driven Leader

JPMorganChase; Jersey City (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorganChase in Jersey City seeks a Lead Technical Program Manager to guide complex technology programs within Consumer & Community Banking Core Engineering Solutions. You will lead cross-functional teams, manage budgets and timelines, and apply enterprise AI capabilities to accelerate planning and risk synthesis.

The role emphasizes stakeholder leadership, strategic thinking, and strong communication to align technology initiatives with business goals while maintaining data sensitivity and

Qualifications

• 5+ years of experience leading complex technology programs in large organizations.
• Proven ability to manage scope, schedule, risks, and budgets.
• Strong communication with engineering, product, and business stakeholders.
• Experience evaluating technologies and vendor products.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects and programs
• Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project or program outcomes
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
• Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle
• Build relationships with customers to understand challenges and develop solutions to resolve them driving satisfaction and holding a customer first mentality
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

Skills

Technical program management

Stakeholder management

Leadership

AI capabilities in program management

Budget and resource management

Job description

JPMorganChase in Jersey City seeks a Lead Technical Program Manager to guide complex technology programs within Consumer & Community Banking Core Engineering Solutions. You will lead cross-functional teams, manage budgets and timelines, and apply enterprise AI capabilities to accelerate planning and risk synthesis.

The role emphasizes stakeholder leadership, strategic thinking, and strong communication to align technology initiatives with business goals while maintaining data sensitivity and