Senior Technical Program Manager — AI-Driven Delivery

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 150,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. within Enterprise Technology – Infrastructure Platforms Data & Specialty Services Group seeks a Lead Technical Program Manager to drive complex technology projects and programs across the firm.

You will lead cross-functional teams, manage budgets and resources, and apply advanced analytical reasoning to deliver innovative, compliant technology solutions. The role emphasizes coordinating with engineering, product, and business stakeholders, leveraging AI capabilities, and

Qualifications

• 5+ years of experience leading technical programs and product delivery in a large org.
• Strong operational management and change readiness capabilities.
• Proven track record in continuous improvement and release management.
• Experience with AI-enabled program management and data sensitivity awareness.
• Excellent stakeholder management and ability to influence cross-functional teams.

Responsibilities

• Lead end-to-end delivery including intake, dependency management, releases, and performance reporting.
• Manage changes across partners with adherence to risk, controls, and regulatory requirements.
• Precisely monitor timelines, resources, blockers, and liaise with stakeholders.
• Develop and execute comprehensive project plans with technical requirements and timelines.
• Leverage enterprise AI capabilities to accelerate planning, RAID, and executive updates.
• Identify and mitigate risks and implement contingency plans to maintain momentum.
• Collaborate with engineering, product, and business stakeholders to align scope with goals.
• Apply analytical reasoning to measure program performance and drive improvements.
• Promote agile delivery and continuous improvement within the team.
• Encourage reuse-first, AI-assisted governance and reporting with human reviews.

Tools

ServiceNOW

Job description

JPMorgan Chase & Co. within Enterprise Technology – Infrastructure Platforms Data & Specialty Services Group seeks a Lead Technical Program Manager to drive complex technology projects and programs across the firm.

You will lead cross-functional teams, manage budgets and resources, and apply advanced analytical reasoning to deliver innovative, compliant technology solutions. The role emphasizes coordinating with engineering, product, and business stakeholders, leveraging AI capabilities, and