AI-Driven SRE Lead for Resilient Platforms

JPMorgan Chase & Co.; Plano (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer within the Infrastructure Platforms(Web Hosting) team. You will lead a team, drive reliability, and mentor others while shaping resiliency practices across enterprise platforms.

The role emphasizes defining reliability standards, facilitating design reviews, and leveraging AI-enabled capabilities to accelerate incident triage and post-incident analysis, ensuring scalable and secure web hosting services.

Qualifications

• Formal training or certification on site reliability engineering concepts and 5+ years applied experience.
• Proficient in observability and SRE best practices with measurable results.
• Fluency in at least one programming language (Python/Java/Ansible) and CI/CD proficiency.

Responsibilities

• Lead resiliency design reviews and mentor engineers.
• Break complex problems into actionable work.
• Serve as technical lead for medium to large products.
• Drive reliability improvements across web hosting platforms.
• Own incident response and post-incident analysis.
• Advise on AI-enabled reliability workflows.

Skills

SRE principles

Observability tools

Python/Java/Ansible

CI/CD tooling

Containers/Kubernetes

Networking basics

Mentoring

AI in reliability

Tools

Grafana

Dynatrace

Prometheus

CloudWatch

Splunk

Job description

JPMorgan Chase & Co. is seeking a Lead Site Reliability Engineer within the Infrastructure Platforms(Web Hosting) team. You will lead a team, drive reliability, and mentor others while shaping resiliency practices across enterprise platforms.

The role emphasizes defining reliability standards, facilitating design reviews, and leveraging AI-enabled capabilities to accelerate incident triage and post-incident analysis, ensuring scalable and secure web hosting services.