AI-Driven Solutions Engineer for Production Deployments

Symmetry Software; Scottsdale (AZ); Sur place; USD 140 000 - 210 000; Plein temps

Résumé du poste

Symmetry is seeking a customer-facing technical leader to own discovery, scoping, and delivery of automated payroll solutions. You will build production-grade agents and multi-agent workflows, bridging engineering, sales, and client success to demonstrate real value and measurable savings.

You will work across complex payroll data, tax/jurisdiction mapping, and integration with HR/payroll platforms, delivering hands-on builds that live in clients’ environments.

Qualifications

• 5+ years of hands-on experience in a customer-facing technical role such as Forward Deployed Engineer, Solutions Engineer, AI Engineer, Implementation Engineer, Solutions Architect, Technical Consultant, or similar.
• Experience shipping production systems in ambiguous, client-facing environments, with evidence of REST APIs, webhooks, event-driven systems, auth patterns, data modeling, idempotency, and failure modes.
• Deep technical discovery skills with the ability to navigate a high degree of ambiguity.
• Ability to scope a technical solution from an ambiguous opportunity, build the business case that justifies a subscription, and ship a pattern the next engagement can reuse.
• Proven ability to present to and influence a range of audiences, from engineers to executive sponsors.
• Entrepreneurial, passionate about our mission, and deep empathy for clients whose compliance work you're automating.
• Bonus points for experience with HR/payroll platform integrations, enterprise procurement or security review processes, or MEDDPICC deal frameworks.

Responsabilités

• Scope & Qualify: Give Sales a technical feasibility read early on ambiguous Enterprise opportunities, then own scoping the compliance challenge once the deal is sales-qualified.
• Define the Problem: Gather requirements for complex opportunities, scoping the problem clearly for Sales, Product, and Engineering to align.
• Prove It First: Build a working PoC of the proposed agent when feasibility is needed before full build, tailored from an integration engineer to a VP of Payroll Tax.
• Make the Business Case: Translate each deployment into the business case that justifies the subscription.
• Own the Build: Embed with clients and write the code yourself, delivering production-ready deployments.
• Close the Loop: Feed signals from sales and build back into product and GTM strategy, including infrastructure gaps.
• Create Implementation Playbooks: solution patterns, demo flows, and deployment docs to speed future deployments.

Connaissances

REST APIs

Webhooks

Event-driven systems

Data modeling

Auth patterns

Ambiguity navigation

Technical discovery

Client communication

Description du poste

Symmetry is seeking a customer-facing technical leader to own discovery, scoping, and delivery of automated payroll solutions. You will build production-grade agents and multi-agent workflows, bridging engineering, sales, and client success to demonstrate real value and measurable savings.

You will work across complex payroll data, tax/jurisdiction mapping, and integration with HR/payroll platforms, delivering hands-on builds that live in clients’ environments.