AI-Driven ServiceNow & Power BI Automation Engineer

Infosys Limited; Hartford (CT); Sur place; USD 85 000 - 125 000; Plein temps

Avantages offerts par ce poste

Long-term/Short-term Disability

Health and Dependent Care Reimburse- m

Insurance (Life/Health)

401(k) plan

Résumé du poste

Infosys Limited is seeking an Infrastructure Consultant 2 to join the Delivery team in the USA. The role focuses on building and maintaining ServiceNow reports and Power BI dashboards, with emphasis on data-driven insights for IT infrastructure and security.

The candidate will work across banking, wealth management, and insurance projects. You will collaborate with onsite and offshore teams to implement scalable, cost-efficient infrastructure solutions, automate reporting, and ensure reliable

Qualifications

• Bachelor's degree or foreign equivalent required.
• Strong ServiceNow reporting, dashboards, and analytics capabilities.
• Experience with Power BI dashboards and data sources including ServiceNow.
• Ability to design automated reporting solutions and workflows.
• Proficiency in scripting (PowerShell/Python) for automation.
• Experience in IT infrastructure assessment, deployment management, and security controls.

Responsabilités

• Collaborate with internal and client teams to resolve complex incidents and document preventive recommendations.
• Evaluate client IT infrastructure and produce actionable assessment reports.
• Design scalable, cost-effective IT infrastructure solutions and document deployments.
• Coordinate release schedules and environment readiness, perform post-deployment testing.
• Manage maintenance, emergency fixes, and technology upgrades with minimal disruption.
• Analyze performance data, support capacity planning and optimization efforts.
• Perform security checks, audits, and coordinate continuity plans.
• Identify automation opportunities and drive efficiency improvements.
• Liaise with onsite, offshore, and vendor teams to document requirements.

Connaissances

ServiceNow Reporting

Power BI Development

Data Analytics

Automation Development

PowerShell

Python

Troubleshooting

ServiceNow Experience

Formation

Bachelor's degree or foreign equivalent

Outils

ServiceNow

Power BI

Power Automate

Python

Description du poste

Infosys Limited is seeking an Infrastructure Consultant 2 to join the Delivery team in the USA. The role focuses on building and maintaining ServiceNow reports and Power BI dashboards, with emphasis on data-driven insights for IT infrastructure and security.

The candidate will work across banking, wealth management, and insurance projects. You will collaborate with onsite and offshore teams to implement scalable, cost-efficient infrastructure solutions, automate reporting, and ensure reliable