Strategic ServiceNow & Power BI Reporting Specialist

Veriipro; Reston (VA); On-site; USD 100,000 - 130,000; Full time

Job summary

Veriipro seeks a ServiceNow and Power BI Reporting Analyst to design, develop, and automate enterprise reporting across IT Operations, Engineering, Security and Service Management from Reston, VA. You will build scalable dashboards, define KPIs, and deliver actionable insights using ServiceNow, Power BI, and automation tools.

You will develop reports, dashboards, and analytics, automate data collection and distribution, and collaborate with cross-functional teams to turn business requirements

Qualifications

• ServiceNow Reporting & Performance Analytics
• Power BI Dashboard Development
• Power BI Data Modeling & DAX
• Reporting Automation
• Power Automate, PowerShell, and Python
• KPI & Metrics Development
• REST APIs & System Integrations
• IT Service Management Reporting
• Omnissa Workspace ONE / Microsoft Intune
• macOS Support & Troubleshooting

Responsibilities

• Develop and maintain ServiceNow reports, dashboards, Performance Analytics, and data extracts.
• Design and develop Power BI dashboards, scorecards, reports, and executive-level visualizations using ServiceNow and other enterprise data sources.
• Develop KPIs, metrics, data models, measures, and visualizations to monitor operational performance, service health, compliance, and organizational trends.
• Analyze data to identify trends, performance gaps, and opportunities for service improvement.
• Automate reporting processes including data collection, validation, report generation, distribution, and notifications.
• Develop reporting automation using Power Automate, PowerShell, Python, REST APIs, and workflow automation tools.
• Build and maintain integrations between ServiceNow, Power BI, and other enterprise systems.
• Partner with IT Operations, Engineering, Security, Service Management, and leadership teams to define reporting requirements.
• Translate business requirements into measurable KPIs and effective reporting solutions.
• Ensure data accuracy, consistency, and quality across reporting solutions.

Job description

Veriipro seeks a ServiceNow and Power BI Reporting Analyst to design, develop, and automate enterprise reporting across IT Operations, Engineering, Security and Service Management from Reston, VA. You will build scalable dashboards, define KPIs, and deliver actionable insights using ServiceNow, Power BI, and automation tools.

You will develop reports, dashboards, and analytics, automate data collection and distribution, and collaborate with cross-functional teams to turn business requirements