AI-Driven Senior Program Manager, AFP Recruiting

Amazon Inc.; Tennessee; On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager for AFP Recruiting to own the end-to-end partner selection funnel from inquiry to final selection.

You will design and optimize recruiting workflows, lead a coordinator and contractor team, and partner with external vendors to scale the process with data-driven decisions and AI-enabled improvements. This role focuses on implementing automation, improving throughput, and delivering results to senior leadership in a fast-growing

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience owning a high-volume selection or vetting funnel end to end, including designing workflows, screening rubrics, and evaluation frameworks.
• Experience leading a support or coordinator team, including setting priorities, quality standards, and managing workload.

Responsibilities

• Own the AFP recruiting funnel end to end, from inquiry, application through screening, interviews, and selection.
• Design, document, and continuously optimize recruiting workflows, screening rubrics, and selection frameworks.
• Lead and develop a coordinator and contractor support team, setting quality standards and managing workload across the funnel.
• Analyze funnel performance data to identify where candidates stall or drop off, diagnose root causes of conversion fluctuations, and implement process improvements to increase throughput.
• Lead tooling automation and system integration, including screening tools, scheduling systems, and pipeline management platforms, to reduce manual effort and accelerate candidate movement through the funnel.
• Manage third-party vendors, including assessment and screening tools, and hold them accountable to service levels.
• Identify and deploy AI and automation to reduce manual review effort, ensuring tools comply with AI and automated decision-making regulations.
• Communicate funnel performance, risks, and recommendations to senior leadership.

Skills

Program management

Data-driven decisions

Stakeholder communication

Vendor management

Education

Master's degree

Tools

Salesforce

Job description

Amazon.com Services LLC is seeking a Sr. Program Manager for AFP Recruiting to own the end-to-end partner selection funnel from inquiry to final selection.

You will design and optimize recruiting workflows, lead a coordinator and contractor team, and partner with external vendors to scale the process with data-driven decisions and AI-enabled improvements. This role focuses on implementing automation, improving throughput, and delivering results to senior leadership in a fast-growing