Sr. Program Manager, AFP Recruiting

Amazon Inc.; Nashville (TN); Hybrid; USD 104,000 - 155,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Sr. Program Manager for AFP Recruiting in Nashville, TN. You will own the end-to-end recruiting funnel, from inquiry to selection, building scalable processes and leading a coordinator team to sustain high throughput.

You will design workflows, rubrics, and frameworks, while driving AI-assisted tooling and vendor management to improve speed, quality, and consistency in partner selection.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning end-to-end program strategy and communicating results to senior leadership.
• Experience owning a high-volume selection or vetting funnel end to end.
• Experience leading a support or coordinator team.

Responsibilities

• Own the AFP recruiting funnel end to end, from inquiry through screening, interviews, and selection.
• Design, document, and optimize recruiting workflows, screening rubrics, and evaluation frameworks.
• Lead and develop a coordinator and contractor support team, setting quality standards.
• Analyze funnel data to identify drop-offs and implement improvements to increase throughput.
• Lead tooling automation and system integration to reduce manual effort and accelerate movement.
• Manage third-party vendors and ensure SLAs are met.
• Identify and deploy AI/automation to reduce manual review and comply with regulations.

Skills

PM experience

Data-driven improvements

End-to-end program delivery

High-volume funnel ownership

Team leadership

Education

Master's degree in business/operations/analytics/HR

Job description

Job ID: 10564394 | Amazon.com Services LLC

Would you like to help entrepreneurs launch trucking businesses and shape who joins one of Amazon's fastest-growing transportation programs? If you have a passion for building scalable programs, improving hiring processes, and applying technology to make them better, you may be the right fit for the Sr. Program Manager, AFP Recruiting role for Amazon Freight Partner. Amazon Freight Partner (freightpartner.amazon.com) is a program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, the ability to hire from their local communities, and long-term growth potential.

This is not a traditional talent acquisition role. This role is a program management position focused on building and optimizing the systems, tools, and processes that power AFP's partner selection funnel.

We are looking for a Sr. Program Manager who will own the end-to-end recruiting funnel that takes a prospective Amazon Freight Partner from initial inquiry to selection. This role manages the application review, screening, and interview processes; leads a support team and external vendors; and uses data and AI to improve the speed, quality, and consistency of partner selection.

Key job responsibilities

• Own the AFP recruiting funnel end to end, from inquiry, application through screening, interviews, and selection.
• Design, document, and continuously optimize recruiting workflows, screening rubrics, selection frameworks.
• Lead and develop a coordinator and contractor support team, setting quality standards and managing workload across the funnel.
• Analyze funnel performance data to identify where candidates stall or drop off, diagnose root causes of conversion fluctuations, and implement process improvements to increase throughput.
• Lead tooling automation and system integration, including screening tools, scheduling systems, and pipeline management platforms, to reduce manual effort and accelerate candidate movement through the funnel.
• Manage third-party vendors, including assessment and screening tools, and hold them accountable to service levels.
• Identify and deploy AI and automation to reduce manual review effort, ensuring tools comply with AI and automated decision-making regulations.
• Communicate funnel performance, risks, and recommendations to senior leadership.

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience owning a high-volume selection or vetting funnel end to end, including designing workflows, screening rubrics, and evaluation frameworks.
• Experience leading a support or coordinator team, including setting priorities, quality standards, and managing workload.

Preferred Qualifications

• Experience using Salesforce or other CRM tools
• Experience identifying and implementing AI or automation solutions
• Master's degree in business, operations, analytics, human resources, or related field.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Preferred Qualifications

• Experience using Salesforce or other CRM tools
• Experience identifying and implementing AI or automation solutions
• Master's degree in business, operations, analytics, human resources, or related field.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.