AI-Driven Salesforce Agentforce Architect (Hybrid)

Accenture PLC

Orlando (FL)

Hybrid

USD 120,000 - 190,000

Full time

11 hours ago

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Benefits offered by this job

Medical, dental, vision

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Salesforce Agentforce Architect to lead the design and delivery of AI agent solutions on Salesforce Agentforce. You will define the agent architecture and translate business requirements into reliable, production-grade agents, owning the technical approach for build, integration, testing, monitoring, and accuracy tuning.

Hybrid role with opportunities in Chesterbrook, PA and Orlando, FL.

Qualifications

Minimum 6 years of Salesforce Platform experience including hands-on Agentforce / Einstein AI Delivery.
Minimum 2 years of experience with Salesforce Marketing Cloud.
Salesforce Agentforce Specialist Certification.
Salesforce Marketing Cloud Developer or Consultant Certification.
Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsibilities

Lead Agentforce solution design from discovery through go-live and hypercare, owning the end-to-end technical architecture.
Lead complex Marketing Cloud development projects and technical initiatives from conception to completion.
Design grounding and prompt strategies using Prompt Builder, Data Cloud/RAG, and retrieval patterns; engineer prompts for accuracy and hallucination control.
Establish the testing and evaluation approach - Agentforce Testing Center, evaluation specs, accuracy/regression tuning.
Build interaction logging, monitoring, and performance-tracking to support adoption and continuous improvement.
Design reusable actions, prompt templates, and frameworks to accelerate delivery across use cases.
Serve as technical lead in client engagements, translating business requirements into agent solutions and advising stakeholders on feasibility and scope.