Remote AI Solutions Engineer - Agentforce & Salesforce

NeuraFlash, Part of Accenture; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote & In-Person options

Travel up to 25%

Collaborative culture

Job summary

NeuraFlash, Part of Accenture seeks an experienced technical solution professional to lead and own the architectural design and delivery of Agentforce-powered engagements. You will architect and execute solutions using cutting-edge AI tooling, collaborating with Pursuit Architects and clients to deliver tangible business value.

Based in North America with regional scheduling, you will drive rapid execution, troubleshoot in real time, and translate technical insights into scalable accelerators

Qualifications

• 4+ years executing technical solutions in client-facing environments.
• 2+ years hands-on experience building with Agentforce, Service Cloud, or similar architectures.
• Active Salesforce accreditations (Agentforce Specialist, Platform Developer I, or System Administrator).
• Ability to prototype rapidly and troubleshoot in real time.
• Strong grasp of enterprise architectural principles and data models.
• Ability to translate complex technical trade-offs into business impact.
• Commitment to modern AI tooling and rapid execution.

Responsibilities

• Lead and own the technical design, continuous tuning, and direct customer interactions.
• Architect and execute solutions using advanced AI tooling as force multipliers.
• Lead recurring technical client engagements as the primary progress touchpoint.
• Connect delivery to business metrics like deflection and handle duration.
• Identify delivery bottlenecks and misalignments early to maintain velocity.
• Perform real-time troubleshooting to resolve dialogue flow issues and bugs.
• Convert technical insights into reusable accelerators and knowledge assets.

Skills

4+ years technical solutions

2+ years Agentforce/Service Cloud

Salesforce accreditations

Rapid prototyping

Troubleshooting under pressure

Enterprise architecture basics

Business impact communication

AI tooling familiarity (Claude)

Job description

NeuraFlash, Part of Accenture seeks an experienced technical solution professional to lead and own the architectural design and delivery of Agentforce-powered engagements. You will architect and execute solutions using cutting-edge AI tooling, collaborating with Pursuit Architects and clients to deliver tangible business value.

Based in North America with regional scheduling, you will drive rapid execution, troubleshoot in real time, and translate technical insights into scalable accelerators