AI-Driven Sales Enablement Lead — Remote
Bridge Legal
11 hours ago
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Benefits offered by this job
Job summary
Qualifications
- The ideal candidate is an exceptional sales coach who develops people and improves performance.
- Experience coaching 40+ B2C sales representatives on the shop floor and remotely.
- Skilled at live coaching, call reviews, and building scalable training processes.
Responsibilities
- Coach and develop a team of 40+ B2C intake specialists through ongoing call reviews, one-on-one coaching and training.
- Partner with Operations to identify performance gaps and implement targeted coaching plans.
- Monitor conversion rates, quality scores, and customer experience to drive improvements.
- Design and implement AI-driven coaching workflows and scorecards.
- Build dashboards to help managers coach more effectively.
Skills
Sales coaching
Call coaching
AI coaching
Performance analysis
Tools
QA platforms
ChatGPT
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